Effective Date: July 22, 2026
Last Updated: July 22, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the CrewSolutions website, contractor mobile application, trainee mobile application, admin platform, backend systems, and related services (collectively, the “Platform”).

The Platform is operated by Crew Solutions LLC (“CrewSolutions,” “we,” “us,” or “our”).

By accessing or using the Platform, you agree to these Terms. If you do not agree to these Terms, do not use the Platform.

1. Platform Overview

CrewSolutions provides separate mobile applications for approved electrical contractors and eligible electrical trainees, along with related website, backend, admin, and support services.

The contractor application is designed for contractor-facing workflows such as onboarding, contractor verification, job posting, assignment management, timecard review, payments, and communications.

The trainee application is designed for trainee-facing workflows such as onboarding, document upload, viewing approved assignments, clocking in and out, submitting timecards, and communications.

The Platform may support account onboarding, document uploads, contractor verification, job posting, job assignment management, time tracking, timecard review, Stripe-powered payments, payroll-related workflows, communications, and administrative review.

Certain features may only be available to approved users. CrewSolutions may operate the Platform in a limited, demo, pilot, onboarding, or controlled launch mode at any time.

2. Eligibility

The Platform is intended only for users who are at least 18 years old. By using the Platform, you represent that you are at least 18 years old and have the legal authority to agree to these Terms.

If you are using the Platform on behalf of a company, contractor, shop, or other organization, you represent that you are authorized to bind that organization to these Terms.

3. Account Registration and Approval

To access certain features, you may be required to create an account and provide accurate, complete, and current information.

CrewSolutions may require users to submit documents, certifications, licenses, identification, business information, electrical trainee information, insurance information, payment information, or other information before allowing access to job-related features.

CrewSolutions may approve, deny, suspend, restrict, or terminate accounts at its discretion, including if information is incomplete, inaccurate, unverifiable, expired, misleading, or inconsistent with Platform requirements.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

4. Separate Agreements May Apply

These Terms govern general use of the Platform.

Certain services, placements, assignments, work orders, payment obligations, insurance requirements, safety obligations, supervision obligations, payroll matters, contractor-client relationships, and other business terms may be governed by separate agreements, including a Master Services Agreement, Work Order, employment agreement, payroll agreement, client agreement, or other signed document.

If there is a conflict between these Terms and a separate signed agreement, the separate signed agreement will control for the specific subject matter covered by that agreement.

5. Contractor and Client Responsibilities

Contractors, shopkeepers, clients, and business users are responsible for providing accurate business, licensing, job, site, supervision, safety, payment, and contact information.

Contractor and client users agree that they will not submit, post, or assign work that they are not legally authorized to perform or supervise.

Contractor and client users are responsible for complying with applicable laws, regulations, licensing requirements, safety requirements, job-site rules, wage and hour obligations, supervision requirements, insurance requirements, and any separate agreements with CrewSolutions.

Contractor and client users may be required to confirm, before posting or receiving assignments, that:

• Their business information is accurate and current

• Their required contractor license is active and valid

• Electrical trainees will be properly supervised by qualified personnel

• The job site is safe and compliant with applicable safety requirements

• Required tools, equipment, and personal protective equipment will be provided as required

• Required meal breaks, rest breaks, orientations, and safety instructions will be provided as required

• Any incidents involving CrewSolutions workers will be reported promptly

• The assignment is not prohibited by CrewSolutions policies or any applicable agreement

6. Electrical Trainee and Worker Responsibilities

Electrical trainees who perform approved assignments through CrewSolutions are W-2 employees of CrewSolutions for those assignments. Trainees are not independent contractors of CrewSolutions for work performed through approved CrewSolutions assignments.

Electrical trainees and worker users are responsible for providing accurate profile, certification, eligibility, availability, job, timecard, and contact information.

Worker users agree to:

• Provide accurate onboarding and profile information

• Upload truthful and current documents

• Accept only assignments they are eligible and able to perform

• Follow job-site rules, safety instructions, and lawful directions from authorized supervisors

• Clock in, clock out, and submit time accurately

• Report timecard issues, job-site issues, safety concerns, injuries, or incidents promptly

• Avoid misuse of the Platform or misrepresentation of work activity, location, or hours

CrewSolutions may remove, restrict, or suspend worker users who provide false information, misuse the Platform, violate safety requirements, fail to follow assignment rules, or violate these Terms or other applicable agreements.

7. Job Postings, Assignments, and Work Orders

Job postings, assignments, and work orders may include information such as location, date, time, estimated duration, hourly rate, worker level, required documents, job notes, contractor information, supervision information, and other job-specific details.

CrewSolutions may review, approve, reject, modify, pause, cancel, or remove job postings or assignments at its discretion.

Submitting or viewing a job posting does not guarantee that a worker will be assigned, that work will be performed, that a contractor will receive workers, or that any minimum level of work or revenue will occur.

CrewSolutions may restrict job access based on account status, approval status, worker eligibility, contractor status, location, scheduling conflicts, insurance or payroll readiness, document completion, or other operational requirements.

8. No Public Works or Prohibited Assignments

Unless CrewSolutions provides prior written approval, the Platform may not be used for public works projects, prevailing wage projects, or other assignments prohibited by CrewSolutions policies or applicable agreements.

Users are responsible for accurately disclosing the nature of each project or assignment. CrewSolutions may cancel or terminate any assignment if it determines that the assignment is prohibited, misclassified, unsafe, non-compliant, or outside the scope of approved services.

9. Time Tracking and Location Features

The Platform may include clock-in, clock-out, timecard, geotagging, job-site verification, background location, map, and distance-related features.

Users agree to use time tracking and location features accurately and honestly. Users may not manipulate, falsify, bypass, or misuse time tracking, location, or job verification tools.

Timecards may be subject to review, correction, approval, rejection, or dispute resolution by CrewSolutions, contractors, administrators, payroll providers, or other authorized parties.

Location information may be used to verify job-site attendance, support timecard review, coordinate active assignments, prevent misuse, and support safety and compliance workflows.

10. Payroll, Billing, and Payments

Certain payroll, payout, billing, invoice, tax, or payment features may be provided through CrewSolutions or third-party service providers.

Contractor and client payments may be processed through Stripe or other approved payment processors. By making or receiving payments through the Platform, users may also be subject to the applicable terms and policies of those payment processors.

Contractors are generally charged after a job has been completed, time has been submitted, and the applicable job-related charges are ready for review, approval, or processing.

Worker payments, contractor billing, invoice terms, hourly rates, overtime, show-up fees, cancellation fees, payment due dates, payroll processing, taxes, benefits, workers’ compensation, and related obligations may be governed by separate agreements, work orders, payroll provider terms, payment processor terms, or applicable law.

CrewSolutions may delay, pause, correct, or withhold processing of job-related payments or invoices when information is incomplete, disputed, inaccurate, unverifiable, or subject to review.

Contractors and business users are responsible for paying all amounts owed under applicable agreements, invoices, work orders, in-app payment flows, or payment terms.

11. Job Cancellations

Contractors and client users may cancel jobs by contacting CrewSolutions through email, phone, text message, in-app support, or another approved communication method. CrewSolutions may also add an in-app cancellation feature in the future.

CrewSolutions does not currently maintain a fully automated cancellation fee or show-up fee workflow inside the Platform. Cancellation-related issues may be reviewed and handled manually on a case-by-case basis until formal cancellation rules are adopted and implemented.

Depending on the circumstances, CrewSolutions may consider factors such as:

• When the job was canceled

• Whether a trainee had already accepted the job

• Whether a trainee was already preparing for the assignment

• Whether a trainee was already en route

• Whether a trainee had already arrived on site

• Whether any work, orientation, waiting time, or job-related activity occurred

• Whether a separate agreement or work order applies

CrewSolutions may apply, waive, adjust, or decline cancellation-related charges at its discretion, subject to any applicable signed agreement, work order, invoice, or policy.

12. Account Deletion

Users may delete their own account through the Platform where the feature is available.

Deleting an account may remove access to the Platform. However, CrewSolutions may retain certain records as required or permitted by law, including records related to payroll, taxes, timecards, work orders, invoices, payments, insurance, safety incidents, legal claims, completed assignments, account misuse, dispute resolution, or compliance.

13. Acceptable Use

You agree not to:

• Provide false, misleading, incomplete, or fraudulent information

• Create an account for someone else without authorization

• Use the Platform if you are under 18

• Misrepresent your identity, license status, certification, business authority, work eligibility, location, or hours worked

• Post illegal, unsafe, prohibited, misleading, or unauthorized jobs

• Assign workers to unauthorized roles, locations, or job sites

• Bypass approval, verification, time tracking, payroll, billing, or security controls

• Interfere with the operation or security of the Platform

• Reverse engineer, scrape, copy, or misuse Platform data

• Upload viruses, malware, harmful code, or unlawful content

• Harass, threaten, discriminate against, or abuse other users

• Use the Platform for any unlawful, unsafe, fraudulent, or unauthorized purpose

CrewSolutions may investigate suspected violations and may suspend or terminate accounts, remove content, cancel assignments, restrict access, or take other appropriate action.

14. User Content and Uploaded Materials

You may upload or submit information, documents, images, certifications, licenses, job details, messages, timecards, and other content through the Platform (“User Content”).

You represent that you have the right to upload and submit your User Content and that your User Content is accurate, lawful, and does not violate the rights of others.

You grant CrewSolutions a non-exclusive, worldwide, royalty-free license to use, store, copy, display, transmit, process, and share User Content as needed to operate the Platform, provide services, verify users, manage assignments, process payroll or billing, comply with legal obligations, and enforce agreements.

CrewSolutions may remove or restrict User Content that violates these Terms, applicable law, or Platform policies.

15. Third-Party Services

The Platform may use or integrate with third-party services, including payroll providers, payment processors, mapping providers, communication providers, cloud hosting providers, verification providers, document signing providers, and other technology vendors.

Third-party services may have their own terms, policies, fees, and data practices. CrewSolutions is not responsible for third-party services that it does not control.

Use of certain Platform features may require acceptance of third-party terms or completion of third-party onboarding steps.

16. Communications

By using the Platform, you agree that CrewSolutions may contact you by email, SMS, phone, push notification, in-app message, or other communication methods for account, onboarding, job, assignment, timecard, payroll, billing, support, safety, legal, and administrative purposes.

These communications may include account verification, login or security alerts, job opportunity notifications, assignment updates, schedule reminders, clock-in and clock-out reminders, timecard status updates, payroll-related status updates, contractor or trainee communication notices, and customer support messages.

You may opt out of certain non-essential marketing communications, but you may still receive important operational, legal, safety, payroll, billing, account-related, or transaction-related messages.

16A. SMS Terms

By providing your mobile phone number and opting in through the CrewSolutions Contractor app, CrewSolutions Trainee app, website, or account onboarding flow, you agree to receive transactional and operational SMS messages from CrewSolutions.

These messages may include account verification, login or security alerts, job opportunity notifications, assignment updates, schedule reminders, clock-in and clock-out reminders, timecard status updates, payroll-related status updates, contractor or trainee communication notices, and customer support messages.

Message frequency may vary based on your account activity, job activity, assignments, and use of the Platform. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. After replying STOP, you may receive one final confirmation message. You may reply HELP for help or contact CrewSolutions at support@crewsolutions.work.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

17. Intellectual Property

The Platform, including its software, design, logos, branding, text, graphics, workflows, features, and content, is owned by CrewSolutions or its licensors and is protected by intellectual property laws.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Platform unless CrewSolutions gives you written permission.

CrewSolutions grants you a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended purpose and in accordance with these Terms.

18. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using the Platform, you acknowledge that CrewSolutions may collect and use information as described in the Privacy Policy.

19. Platform Availability and Changes

CrewSolutions may update, modify, suspend, restrict, or discontinue any part of the Platform at any time.

We do not guarantee that the Platform will always be available, error-free, uninterrupted, secure, or compatible with every device or system.

CrewSolutions may release updates, bug fixes, new features, limited features, pilot features, or controlled-access features at its discretion.

20. Disclaimers

The Platform is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, CrewSolutions disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, reliability, and security.

CrewSolutions does not guarantee that:

• Any user will receive work

• Any contractor will receive workers

• Any job will be accepted or completed

• Any worker will be suitable for a specific assignment

• Any contractor, worker, license, document, certification, or job posting will remain valid or accurate after review

• The Platform will prevent all disputes, errors, fraud, misuse, scheduling issues, safety issues, payroll issues, or compliance issues

21. Limitation of Liability

To the fullest extent permitted by law, CrewSolutions will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost profit damages arising out of or related to the Platform, these Terms, any user conduct, any assignment, or any third-party service.

To the fullest extent permitted by law, CrewSolutions’ total liability for claims arising out of or related to the Platform or these Terms will not exceed the greater of: (a) the amount paid by you to CrewSolutions for use of the Platform in the three months before the claim arose, or (b) $100.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

22. Indemnification

You agree to defend, indemnify, and hold harmless CrewSolutions, its owners, officers, employees, contractors, agents, vendors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your use or misuse of the Platform

• Your violation of these Terms

• Your violation of any law, regulation, agreement, or third-party right

• Information, documents, jobs, timecards, communications, or content you provide

• Your negligence, misconduct, fraud, misrepresentation, or unauthorized activity

• Your assignment, supervision, worksite, safety, billing, payroll, licensing, or compliance obligations, where applicable

23. Suspension and Termination

CrewSolutions may suspend, restrict, or terminate your account or access to the Platform at any time if we believe you have violated these Terms, provided inaccurate information, created risk for CrewSolutions or others, failed to complete required onboarding, failed to maintain required approval status, misused the Platform, or violated applicable law or agreements.

You may stop using the Platform at any time.

Sections that by their nature should survive termination will survive, including sections related to payments, records, user content, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.

24. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

25. Dispute Resolution

Before bringing a formal legal claim, you and CrewSolutions agree to first try to resolve disputes informally by contacting each other in good faith.

If a dispute cannot be resolved informally, the dispute may be subject to any dispute resolution process required by a separate signed agreement between you and CrewSolutions.

For disputes not governed by a separate signed agreement, the parties agree to attempt good-faith mediation before pursuing arbitration or court proceedings, unless emergency relief or small-claims relief is appropriate.

Any arbitration, court proceeding, or legal action will take place in California unless applicable law requires otherwise.

26. Changes to These Terms

CrewSolutions may update these Terms from time to time. If we make material changes, we may provide notice through the Platform, by email, or by updating the date above.

Your continued use of the Platform after the updated Terms become effective means you accept the updated Terms.

27. Contact Us

If you have questions about these Terms, contact us at:

Crew Solutions LLC
Email: support@crewsolutions.work
Mailing Address: 2247 Cumming Rd, Brentwood, California 94513, United States
Website: https://crewsolutions.work