Effective Date: July 22, 2026
Last Updated: July 22, 2026

Crew Solutions LLC (“CrewSolutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website, contractor mobile application, trainee mobile application, admin platform, backend systems, and related services (collectively, the “Platform”).

CrewSolutions provides a workforce coordination platform for approved electrical contractors, eligible electrical trainees, and related administrative users. The Platform may be used for account onboarding, document uploads, contractor verification, job posting, assignment management, time tracking, payroll-related workflows, communications, payment processing, and administrative review.

The Platform is intended only for users who are at least 18 years old.

By using the Platform, you agree to the collection and use of information described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Account and Contact Information

We may collect your name, email address, phone number, account login information, profile details, company name, role, and other information you provide when creating or managing an account.

B. Electrical Trainee Information

If you register as an electrical trainee or worker, we may collect information such as your work experience, skill level, availability, electrical trainee card or certification information, uploaded documents, profile photo, job preferences, work history, timecards, and other information needed to evaluate eligibility or manage assignments.

C. Contractor and Business Information

If you register as a contractor, shopkeeper, client, or business representative, we may collect your business name, business contact information, C-10 electrical contractor license information, company documents, insurance-related information, job site information, authorized representative information, payment information, and other information needed to verify and manage your business account.

D. Identity, Eligibility, and Verification Information

We may collect identification documents, work authorization or employment eligibility information, certifications, licensing information, tax-related onboarding information, screening-related information, and other documents needed to verify users, comply with legal obligations, or administer workforce-related services.

E. Job, Work Order, and Assignment Information

We may collect job details such as job title, job location, date, start time, end time, hourly rate, assignment status, contractor information, trainee information, job notes, supervisor information, cancellation information, approvals, work order details, and related communications.

F. Time Tracking and Payroll-Related Information

We may collect clock-in and clock-out times, timecard records, approved hours, corrections, break information, job completion status, payroll status, payment information, tax-related information, direct deposit or payout-related information, and related records needed to support payroll, billing, invoicing, accounting, and compliance.

G. Location Information

We may collect location information when you use job-related features, including job maps, job-site verification, clock-in, clock-out, distance checks, geotagging, background location, and assignment management.

Location information may include job site addresses, GPS coordinates, approximate location, or precise location depending on your device settings and the feature being used.

We may collect background location when necessary to support job-related features, including verifying job-site attendance, supporting clock-in and clock-out activity, reviewing timecards, coordinating active assignments, preventing misuse of the Platform, and supporting safety and compliance workflows.

You can control location permissions through your device settings. If you disable location access, some Platform features may not work correctly or may be unavailable.

H. Uploaded Content and Documents

We may collect files, images, PDFs, certifications, licenses, signed agreements, work-related documents, profile materials, incident-related documents, and other content uploaded through the Platform.

I. Communications

We may collect emails, SMS messages, push notification data, support requests, call notes, in-app messages, feedback, and other communications between you, CrewSolutions, contractors, trainees, service providers, or administrators.

J. Device, Usage, and Technical Information

We may collect information about your device and use of the Platform, including device type, operating system, IP address, browser type, app version, login activity, error logs, pages or screens viewed, and other diagnostic or usage information.

We do not currently use third-party analytics or crash reporting tools. If we add analytics, crash reporting, or similar tools in the future, we may update this Privacy Policy as needed.

K. Payment and Billing Information

We may collect billing details, invoice information, payment status, transaction records, customer account information, and payment method-related data. Payment information may be processed by third-party payment processors.

2. How We Use Information

We may use personal information to:

• Create, manage, and secure user accounts

• Verify electrical trainees, contractors, licenses, certifications, and uploaded documents

• Review and approve users before allowing access to job-related features

• Post, manage, accept, track, and complete job assignments

• Prepare, manage, and store work orders and assignment details

• Track clock-in, clock-out, attendance, timecards, corrections, and job completion

• Support payroll, payouts, tax administration, billing, invoicing, and accounting

• Support workers’ compensation, insurance, safety, and compliance workflows

• Verify job site location and help prevent misuse of time tracking or assignment tools

• Send emails, SMS messages, push notifications, reminders, and support communications

• Provide customer support and respond to questions

• Improve, test, monitor, and maintain the Platform

• Detect, prevent, and investigate fraud, misuse, security incidents, or unauthorized activity

• Enforce our agreements, policies, work orders, and terms

• Comply with legal, regulatory, tax, payroll, employment, insurance, safety, and reporting obligations

• Protect the rights, safety, and property of CrewSolutions, users, contractors, trainees, and others

3. How We Share Information

We may share personal information with the following categories of recipients:

A. Contractors and Client Businesses

We may share relevant trainee profile, assignment, job, timecard, location, certification, and work-related information with approved contractors or client businesses as needed to manage assignments, verify attendance, review timecards, provide supervision, and coordinate work.

B. Electrical Trainees and Workers

We may share job site information, contractor information, assignment details, schedules, job requirements, approval status, and related communications with electrical trainees or workers.

C. Payroll, Payment, and Workforce Administration Providers

We may share information with payroll, payout, tax, onboarding, workforce administration, benefits, workers’ compensation, and payment providers, including Everee and Stripe, as needed to process onboarding, payroll, payments, billing, tax forms, and related administrative services.

D. Verification, Document, and Signing Providers

We may share information with identity verification, document review, license verification, e-signature, and compliance providers, including Veriff, DocuSign, or similar vendors if used.

E. Mapping, Location, Communication, and Cloud Providers

We may share information with service providers that help operate the Platform, including Google Maps or Google Places for mapping and address features, Twilio or SendGrid for communications, AWS, DigitalOcean, Google Cloud, database providers, storage providers, and other technology vendors.

F. Professional Advisors and Legal/Insurance Parties

We may share information with attorneys, accountants, insurance brokers, insurers, auditors, claims administrators, collection providers, and other professional advisors when needed for business, legal, insurance, accounting, or compliance purposes.

G. Government, Legal, or Regulatory Authorities

We may disclose information when required or permitted by law, regulation, subpoena, court order, legal process, tax requirement, employment requirement, safety investigation, insurance claim, or government request.

H. Business Transfers

If CrewSolutions is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to appropriate protections.

We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising unless we provide any required notice and choice under applicable law

I. SMS Consent and Mobile Information

CrewSolutions may collect mobile phone numbers to send transactional and operational SMS messages, including account verification, login or security alerts, job opportunity notifications, assignment updates, schedule reminders, clock-in and clock-out reminders, timecard status updates, payroll-related status updates, contractor or trainee communication notices, and customer support messages.

Message frequency may vary based on account activity, job activity, assignments, and use of the Platform. Message and data rates may apply. Users may reply STOP to opt out of SMS messages or HELP for help.

CrewSolutions does not share, sell, rent, or trade mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

CrewSolutions may share mobile phone numbers and SMS-related information with service providers, such as Twilio or SendGrid, only as needed to send and manage CrewSolutions communications, operate the Platform, provide services, maintain records, comply with law, prevent fraud or misuse, and support account, job, payroll, safety, legal, or administrative workflows.

4. Location Information

Location information is important to certain Platform features, including job site maps, assignment coordination, clock-in and clock-out, geotagging, distance checks, timecard review, job-site verification, and active assignment management.

The Platform may request access to your device location, including background location, when needed for job-related features. Background location may be used to support active job assignments, verify attendance, reduce timecard disputes, improve job coordination, and support safety and compliance workflows.

You may disable location permissions through your device settings. If you disable location permissions, you may not be able to use certain job-related features, including clock-in, clock-out, assignment verification, or location-based job tools.

5. Payroll, Workforce, and Sensitive Information

Because CrewSolutions supports workforce-related services, we may collect information that may be considered sensitive, including identification documents, employment eligibility information, tax-related information, precise location data, payroll-related information, and work-related records.

We use sensitive information only for purposes such as onboarding, verification, payroll, tax administration, assignment management, safety, compliance, fraud prevention, legal obligations, and providing the Platform. We do not use sensitive information to infer characteristics unrelated to the services we provide.

6. Account Deletion

Users may delete their own account through the Platform. When an account is deleted, we may delete or de-identify personal information associated with the account, subject to legal, operational, payroll, tax, employment, insurance, safety, dispute resolution, fraud prevention, and compliance requirements.

Some records may be retained after account deletion when retention is required or permitted by law, including records related to payroll, taxes, timecards, work orders, invoices, payments, insurance, safety incidents, legal claims, account misuse, or completed assignments.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide the Platform, manage accounts, administer job assignments, process payroll and billing, comply with legal and tax obligations, resolve disputes, enforce agreements, maintain business records, and protect against fraud or misuse.

Some records, including payroll, tax, employment, safety, billing, insurance, and legal records, may need to be retained for longer periods as required or permitted by law.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission, storage, or electronic processing is completely secure. We cannot guarantee absolute security.

Users are responsible for maintaining the confidentiality of their account credentials and for notifying us of any suspected unauthorized access.

9. Your Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Access personal information we maintain about you

• Correct inaccurate personal information

• Request deletion of personal information

• Request information about how we collect, use, and disclose personal information

• Withdraw or limit certain permissions, such as device location permissions

• Opt out of certain marketing communications

• Request a copy of certain personal information

To make a privacy request, contact us at:

Email: support@crewsolutions.work
Mailing Address: 2247 Cumming Rd, Brentwood, California 94513, United States

We may need to verify your identity before processing certain requests. We may deny or limit requests when permitted by law, including when information must be retained for payroll, tax, employment, legal, safety, fraud prevention, dispute resolution, or compliance reasons.

10. California Privacy Notice

This section applies to California residents.

Categories of Personal Information We May Collect

In the past 12 months, we may have collected the following categories of personal information:

• Identifiers, such as name, email address, phone number, account ID, IP address, and device identifiers

• Personal records, such as contact information, business information, employment-related details, and account information

• Commercial information, such as billing records, invoices, payments, work orders, and transaction records

• Internet or electronic network activity, such as app usage, login activity, device data, and diagnostics

• Geolocation data, such as job site location, clock-in/clock-out location, background location, GPS coordinates, and map-related data

• Professional or employment-related information, such as work experience, certifications, job assignments, timecards, and work history

• Education or training-related information, if provided for eligibility, certification, or workforce purposes

• Sensitive personal information, such as identification documents, employment eligibility information, payroll-related information, tax-related information, and precise location information

• Inferences, such as account status, eligibility status, approval status, skill level, or assignment suitability based on information provided through the Platform

Sources of Personal Information

We may collect personal information from:

• You directly

• Contractors, client businesses, or authorized representatives

• Electrical trainees or workers

• Service providers

• Verification providers

• Payroll, payment, and workforce administration providers

• Public or government sources, such as license verification databases

• Your device or use of the Platform

Purposes for Collecting Personal Information

We collect personal information for the purposes described in this Privacy Policy, including account management, user verification, job assignments, time tracking, payroll, billing, safety, compliance, communications, support, fraud prevention, and legal obligations.

Disclosure of Personal Information

We may disclose personal information to the categories of recipients described in this Privacy Policy, including contractors, trainees, payroll providers, payment processors, verification providers, communication providers, cloud hosting providers, professional advisors, insurers, and legal or government authorities.

Sale or Sharing of Personal Information

We do not sell personal information for money. We do not knowingly share personal information for cross-context behavioral advertising unless we provide any required notice and choice under applicable law.

California Privacy Rights

California residents may have the right to request access, correction, deletion, portability, and information about the categories of personal information collected, used, disclosed, sold, or shared. California residents may also have the right to limit certain uses of sensitive personal information and to be free from discrimination for exercising privacy rights.

To submit a California privacy request, contact us at:

Email: support@crewsolutions.work
Mailing Address: 2247 Cumming Rd, Brentwood, California 94513, United States

We may verify your request before responding. You may also use an authorized agent where permitted by law.

11. Children’s Privacy

The Platform is intended only for users who are at least 18 years old. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a person under 18, we will take appropriate steps to delete it.

12. Third-Party Links and Services

The Platform may contain links to third-party websites, services, or integrations. This Privacy Policy does not apply to third-party services that we do not control. We encourage you to review the privacy policies of any third-party services you use.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the Platform, by email, or by updating the effective date above. Your continued use of the Platform after an update means you acknowledge the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Crew Solutions LLC
Email: support@crewsolutions.work
Mailing Address: 2247 Cumming Rd, Brentwood, California 94513, United States
Website: https://crewsolutions.work